How IT Support Can Help Your Small Business Grow
Submitted by Catrin Jenkins on
Right, it's time for a little perspective. Are you the go-to person for the company's IT disasters? Find yourself heading to Google every time a new error message appears? Regularly get into a cold sweat over system malfunctions when you should be closing deals with clients?
Then it's high time you took on a little IT help.
Don't worry, we're not talking about setting up an entire department. You don't even need to hire anyone. There are other, more cost-effective ways to support your IT requirements - we'll get to those later. For now, we're going to focus on the reasons why your small business needs qualified IT backing, and how a dedicated line of support could work wonders for you and your business (and your sanity!)
First up, what happens if your email system or database crashes overnight? You could stand to lose more than a few emails, that's for sure. If you have no back-up support for the system(s) that are responsible for bringing in business, be it phone, emails, website enquiries or online feeds, you're already on your last line of defense. It's imperative that you have a reliable support mechanism in place that can not only identify and fix problems, but help to prevent them before they happen.
Viruses / Hacks:
From keeping your anti-virus and malware software bang up to date, to tightening up your password habits, you can never be too careful when it comes to protecting your business. If a virus makes its way into your network or a hacker gets hold of your files, you'll risk losing all of your sensitive data. You could also be hauled into court for breach of the Data Protection Act. A dedicated IT resource will ensure your systems are running with the latest anti-virus software and that all necessary firewalls and securities are safely in place.
Upgrades and Changes:
As we saw with the recent drama surrounding Microsoft's abolition of Windows XP support, nothing stands still in the world of technology for long. Unfortunately, system upgrades can be a bit of a headache. But they're essential. It's what keeps your systems running smoothly and also helps to protect your network from new viruses and malware. Again, with the right IT support, everything will be taken care of - giving you a headache-free upgrade.
You're considering a BYOD policy, which has gone down well with your team. But, how do you marry up all those separate devices with your existing systems? How do you set up Outlook accounts on Blackberry, iPhone and Android? Can you use your Macbook together with a Windows Server? Should you be worried about network security? And 101 other questions that have landed squarely on your desk. Mobile technology is big business and, in its many forms, offers infinite opportunities for your business - so it's important to get it right.
Given the choice, would you rather take on the team's IT problems or focus on growing the company? It should be the latter. If it's the former, you're in the wrong business!
The point is, as a small business you could be juggling umpteen scenarios like those listed above, which is sapping your precious time and resources. As for cost? The cost of not maintaining your systems can lead to disastrous consequences and far more expenses.”
How to Get the Right IT Support
As we said before, you don't need to hire a permanent IT team - you can safely outsource all of your IT requirements.
With a team like Landmark Technologies on-hand you could benefit from the choice of on-site support, or remote assistance, or server-side help, or even just a little support negotiating new software packages. Take a look at our PC Support packages and you'll soon see what we mean.
Don't wait for your IT to become an irreversible mess. The sooner you take action and outsource your requirements, the sooner you can offload the responsibility and get back to what you do best: growing your business.